I should close my own loop - I was able to self-install the Motorola SB 6141 modem myself. The web screen that came up after switching from the rental modem/router was as if I had bought a Comcast self-install kit, but it worked. Once I was sure the Internet connectivity was fully functional, I returned the rental modem to Comcast, and they took the charge off my bill that day.
Start studying Comcast jeopardy. Learn vocabulary. What tool will ensure that the drop cable does not rub on any tree branches. Self Provisioning.
Still haven;t had tomake a call to Comcast. One oddity is that the old cable modem/router and its MAC address still shows up under My Equipment, but the bill is clean of any charge for that. Florida Drivers License Templates. Comcast also isn't showing the serial number for my Motorola modem on that same page, just the MAC address for the new modem. All user-supplied hardware must be recognized by Comcast through a telephone call.
You need the MAC address and model number of the router in order to given this information to the Comcast internet support person. Comcast maintains a 'Acceptable Modem Hardware list' on their web site.
This link will direct to browse through the list. I use this model for the last two years without any issues. Make & Model: Motorola sb6121 >If I buy my own cable modem, how do I register it with Comcast? RCN has self-provisioning where a >screen appears on your browser once you connect the new cable modem.
Does Comcast do this, or >do you have to call them with the MAC address, etc.? I should close my own loop - I was able to self-install the Motorola SB 6141 modem myself. The web screen that came up after switching from the rental modem/router was as if I had bought a Comcast self-install kit, but it worked. Once I was sure the Internet connectivity was fully functional, I returned the rental modem to Comcast, and they took the charge off my bill that day. Still haven;t had tomake a call to Comcast. One oddity is that the old cable modem/router and its MAC address still shows up under My Equipment, but the bill is clean of any charge for that.
Comcast also isn't showing the serial number for my Motorola modem on that same page, just the MAC address for the new modem.